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Program Credits and Refunds
Class Fee Program Refunds
Refunds will be processed by the Vienna Parks and Recreation Department if a program is cancelled. To obtain a full refund, a request must be submitted 14 calendar days prior to the start of the program. A refund requested less than 14 calendar days prior to the start of the program will incur a 50% penalty ($50 max) per program. 

Class Fee Program Credits
Credits will be processed by the Vienna Parks and Recreation Department if a program is cancelled. There is no fee for a household credit submitted 14 calendar days prior to the start of the program. A household credit requested less than 14 calendar days prior to the start of the program will incur a 10% penalty per program.

No refunds or credits will be given after the first class without a doctor's note.  No refunds will be given for materials fee or pottery lab.

All request for refunds or credits must be submitted in writing.

Camp Program Refunds
All request for cancellation refunds prior to 14 calendar days of the camp start date will incure a 50% penalty or $100 maxper camp session.

There will be no refunds or credits less than 14 calendar days prior to the start of a camp unless a doctor's note is presented and we can fill the vacant spot. Once the vacant spot is filled and paid we will issue a full refund.

Camp Program Transfers
Transfers can be made 14 calendar days prior to the start of camp without a penalty incurred. There are no transfer within 14 calendar days. All transfer/cancellations must be in writing. Camps will be canceled if they do not meet the minimum number two weeks prior to the starting date.

Trips
No refunds or credits will be issued within 30 days of a trip.  Please note some trips require deposits; deposits are non-refundable.

For More Information
If you have any questions, please contact the Parks and Recreation Department at (703) 255-6360.