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New Water & Sewer Service
To obtain water and sewer service from the Town of Vienna, homeowners or tenants and landlords must complete the appropriate customer agreement and authorization forms below. Forms must be completed and submitted online or at Town Hall, 127 Center Street S; requests are not accepted over the phone.

New service requests received after regular business hours (8 am-4:30 pm) or on weekends or holidays will be processed the next business day. Please allow 24 hours for processing.

  • Must submit a completed Owner Customer Agreement Form.
  • A $35 account set-up fee will be applied to your first bill in addition to all charges incurred from first day of service.

  • Must submit a completed Renter Customer Agreement Form.
  • Must submit a signed Landlord Authorization Form.
  • A $225 lien offset fee, a $35 account set-up fee, and charges incurred from first day of service will be applied to your first bill. (The $225 lien offset fee will be applied to/deducted from your final bill when you're ready to end service.)

Contact Us
If you have additional questions or concerns, call 703-255-6385 from 8 am-4:30 pm Monday-Friday or email Water and Sewer Customer Service.