Click to Home
Stay Connected
FacebookTwitterRSS

Go To Search
Establishing Water And Sewer Service For Your New Home
In order to establish water and sewer service in your name, the Town of Vienna requires a completed Customer Agreement form. 

Effective October 1, 2012, renters are required to fill out a Customer Agreement form, pay a Lien Offset Payment of $225 and get a signed Landlord Authorization form from their landlord in order to have the water and sewer account placed in their names. 

Effective July 1, 2013, owners are no longer required to pay a deposit on the water meter.

All completed forms must be received by Water and Sewer Customer Service before water service can be established.  Please allow 24 hours for processing.  Information sent by email is received Monday through Friday only.  Water and sewer service will not be established on weekends or holidays.

Owner or Renter
Water and Sewer Customer Service has provided online Customer Agreement forms for your convenience.  Please select one of the following two options:

Owners: once submitted, the form will be processed and water and sewer service will begin in your name on the date specified.

Renters: once submitted, the form will be processed and you will be directed to a payment portal where you can make the Lien Offset Payment using a debit or credit card. Water and sewer service will begin in your name on the date specified.

Contact Us
Contact Water and Sewer Customer Service at (703) 255-6385 if you have any questions.