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Help, Vienna: Report a Service Request to the Town

In case of emergency, call 911.

Urgent, after-hours, non-emergency requests for service may be reported to the Vienna Police Department's non-emergency, 24-hour number: 703-255-6366.

Types of Non-Emergencies:

Animal Control

Potholes

Sewer Backup Concern

Traffic Concerns

Tree Down

Water Leaks or Water Main Breaks

To report street light outages, please click the following link.

Residents may also submit non-emergency service requests at any time via the Town's Help, Vienna web portal or mobile app. Submitted requests will be addressed during the next normal business hours.

Click here for the web portal.

Or submit requests via the Click2Report mobile app.
Click here to download the Android version from the Google Store
Click here to download the Apple version from iTunes

(To configure the app for the Town's use, open the app, click the settings button in the lower right corner of the screen, select Vienna, VA from the list of municipalities.)

Service Request Types:

Animal Control
Construction Site Concerns
Dead Animal Pickup
General Town Information
Illegal storm water dumping
Inoperable Vehicle Left on Private Property
Overnight Parking in Residential Neighborhood
Parks, Athletic Fields, and Playground Maintenance
Potholes
Residential Overcrowding
Sewer Backup Concern
Sidewalk and Street Repair
Street Sign Concerns
Tall Grass or Weeds
Traffic Signal and Pedestrian Crossings
Traffic Concerns
Trash, Recycling, and Bulk Refuse
Tree Down or Cutting
Water Leaks or Water Main Breaks
Work performed without Building Permits

Town of Vienna | 127 Center St. S. | Vienna, VA 22180 | Ph: (703) 255-6300 | Email Us