Town of Vienna, Virginia, Town Government .

What should I do before calling for a Special Pickup? First, place your debris and/or brush out at the curb in front of your house in separate piles, and then call the special pickup line at 703-255-5727. Leave your name, (please spell it), your address, telephone number, and the type of debris. We will come by within one to ten working days to pick up the debris. Please note: Contractor generated material will not be picked up. Due to leaf collection, there are no special pickups during the months of October, November or December.

Why won't you take my large branches or logs? Branches or logs of a diameter greater than 6 inches and more than 8 feet in length cannot be picked up because they are too large for our equipment to process. Private haulers may be able to dispose of this material for you.

How can I dispose of hazardous materials? Hazardous waste can be taken to the Farifax County Citizens' Recycling and Disposal Facility located at 4618 West Ox Road. Their hours of operations are, Thursday, 1:00-5:00 p.m.; Friday, 8:00 a.m. to 12:00 noon, and Saturday, 9:00 a.m. to 4:00 p.m. Call 703-324-5068 for further information.

Will my trash be picked up on holidays? July 4th, Thanksgiving Day, Christmas Day and New Year's Day are the only holidays the trash crews do not work because the transfer facility is closed. Your trash or recycling will be picked up on the next regular pick up day. They will pick up your trash or recycling on all of the other holidays.

What day will you be picking up my trash? Monday, Tuesday and Wednesdays of each week are for the collection of household garbage and yard waste only. Garbage may be placed in cans or bags. Yard waste to include grass, leaves, acorns, walnuts, tree vegetation, and hedge clippings, must be bagged in clear plastic or kraft paper bags. Please seperate these yard waste bags from the regular trash, no more than 40 pounds per bag, with a 20 bag maximum. Have your cans and bags at the front curb by 7:00 a.m. If you have any questions, please call 703-255-6382. In the event of inclement weather -- snow, ice, hurricane, etc. -- trash will be picked up on the next regularly scheduled pickup day.

What day do you pick up the recycling? Thursday and Fridays are for recycling only. Brush must be bundled and cut in four-foot lengths. The diameter for brush collected in bundles is limited to 1 1/2 inches. Newspapers, flattened cardboard, catalogs, junk mail, telephone books and mixed paper are to be placed in a brown paper bag (not plastic bags) or bundled with cord. All cans, bottles, and plastic jug-type material, aluminum foil & pie plates, must be placed together in a see-through plastic bag. All recycling must be placed out at the curb by 7:00 a.m. If you have any questions, please call 703-255-6382. In the event of inclement weather -- snow, ice, hurricane, etc. -- recycling will be picked up on the next regularly scheduled pickup day.
Related: Environment and Recycling Info Page

When is leaf collection scheduled to begin? Leaf collection begins in October and ends in December. Please check the schedule in both the Town Calendar and the Newsletter.

Can I order leaf or wood mulch? Leaf and wood mulch orders are taken each year from December 1, until February 28, with delivery during the months of January, February and March only. Please call our mulch hotline, 703-255-6388, to place your order. Residents are free to help themselves to mulch, weather permitting, during mulching operations, Monday-Friday from 9:30 a.m. to 3:30 p.m., holidays excepted, January, February and March only or until such time as the mulch is depleted. The Town of Vienna mulch pile is located off Beulah Road, NE, north of Nelson Drive, NE. Look for the sign!

Where do I call to request sidewalk repairs? To request the repair of curb and gutter, sidewalk and driveway aprons, etc., please call the Public Works Department at 703-255-6381.

Storm drainage problems? Please call the Public Works Department at 703-255-6381.

Asphalt maintenance problems? Please call the Public Works Department at 703-255-6381.

Traffic signal or sign problems? To report a traffic signal or traffic sign problem, please call the Public Works Department at 703-255-6381, between the hours of 8:00 a.m. and 4:30 p.m.; after hours or evening, please call 703-255-6366.

What should I do if I suspect a water main break in my area? During regular business hours (Mon-Fri 8:00 a.m. - 4:30 p.m.), call the Department of Public Works immediately at 703-255-6381 to report a water main break or call the Town of Vienna Police at 703-255-6366 after regular business hours. An indication of a water main break would be water surfacing onto the property or roadway from beneath the ground. Town of Vienna Public Works will contact Miss Utility to mark-up underground utility lines and will also notify necessary utility companies. Depending on the severity of the problem, water service may be interrupted in the area in order to make repairs.

Do I need a permit for water or sewer line repair? Yes, you do need a permit for the repair of water or sewer lines. You may obtain a permit from the Public Works Department. If you should have any questions, please call 703-255-6383.
Related: Guide to Preventing Sewage Backups

Where do I call to report a street light out? If a street light is out, please call Dominion Virginia Power toll free at 1-888-667-3000. Try to get the pole number or give the exact street address.

Lines down? Please call the proper utility, Cox Communications (TV Cable) at 703-378-8440, Verizon (old Bell Atlantic / phone) at 1-800-275-2355 or Virginia Power (electric) toll free at 1-888-667-3000.

Need to Schedule an Inspection? For water and sanitary sewer inspections, call 703-255-6383. For all other construction inspections not covered by Fairfax County, call 703-255-6387 or 703-255-6389.

Where can I find out more information about Vienna's source of Water supplied by the City of Falls Church? For more information, please visit this link to City of Falls Church Water Information